Will the Club lose control of the golf course when outsourcing the maintenance?
Not at all. With CGCS you actually will gain control of the operation as we provide you with additional resources to achieve the desired standards. CGCS will assume responsibility for items that can be time consuming for the clubs resources such as staffing, employee liabilities, managing HR, payroll, payables, insurance, safety and training of employees, vendor’s, and regulatory and environmental agencies.
What happens to the existing maintenance employees and the Superintendent?
We work with you and your Club to develop a transition plan that will benefit the needs of the golf course, the existing employees and the CGCS team. In almost all instances, we’ll transition the majority of your existing staff members to CGCS and train them on our standards and programs without any setbacks or controversy.
As with any change, there are times when not everyone will fit and new personnel will be necessary. However, the selection or any change with the onsite superintendent is always performed with cooperative efforts of the Club as they will be a part of the interview process.
Will my superintendent and staff enjoy working with CGCS?
Yes! All of the superintendents and staff look at this as an opportunity for job security with potential advancement and reassignment opportunities down the road. Often times we are able to provide a comparable or better insurance program, training and organizational skills and proven programs that the management team has had prior experience in.
How is CGCS accountable for delivering the agreed upon standards?
To ensure that the desired standards are being achieved, CGCS is in constant communication with the club and ownership group through onsite meetings, reports, email, phone calls and written evaluations. In addition, an on-going guest survey and property assessment is provided to the club that the club actually helps conduct and evaluate.
How can CGCS help us reduce costs while still improving conditions?
CGCS has the unique ability to reduce chemical and water usage along with our national buying programs allow us to pass along significant savings to you without compromising quality. With a clear understanding of the objectives and a clear line of communication, the clubs that we manage benefit from a support team of professional agronomists to help produce the best playing conditions for the dollars spent.
How is the price to manage the golf course determined?
It all starts with a clear understanding of the course objectives and needs so that an accurate time and motion study can be conducted to ensure that we know the right amount of resources (personnel, materials and supplies) are provided. This coupled with the correct agronomic program for your climate, inherent course conditions and construction as well as expectations is all developed in to the proper cost to ensure execution of the plan you desire. This will all be laid out in an easy to read and comprehend service proposal and openly discussed in every detail so there are no surprises to the club.
What happens to our existing maintenance equipment?
Typically, your existing golf course maintenance equipment and inventory remains your asset, which you provide to CGCS for use at your facility. In addition, we can help the club develop a long term strategy for equipment replacement after a complete assessment has been made of the equipment inventory. If additional or new equipment is required, CGCS can assist you determine what the best avenue would be to purchase, co-op purchase or supplement through our maintenance agreement. Each course is different and has its own unique circumstance to evaluate and will be openly discussed as to which option is best suited for the clubs needs.